If you need to reschedule your order please send an email to help@mercato.com with your request as soon as possible.

To cancel your order, you must notify us 4 hours before your delivery window starts. For orders placed on the same day, you have up to 1/2 hour after your order was placed to cancel (i.e., if you placed your order at 3 PM, you have until 3:30 PM to cancel). We will not be able to accomdate any cancellation requests after the specified time frame.