My Order Is Late Mercato Support October 07, 2020 22:46 Updated Oh no! If your order is more than 2 hours late and you haven’t received any text alerts, please contact us here or call us at (844) 699-2776 with your order number. A member of our team will be happy to get this resolved. Related articles How will the courier contact me about my order? Can I pickup my order? How do I receive my order Can I modify a tip on an order? Authorization Charges. Why is mine higher? Comments 0 comments Please sign in to leave a comment.