Sofia P
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Articles
Votes on activity by Sofia P-
How to Place an Order Using Mercato Credits
In this video, we walk through each step to easily place an order on Mercato, including:1. How to search for stores in your area on Mercato2. How to search specific items and add them to your cart3...
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NYC Groceries to Go FAQs
Frequently Asked Questions about Mercato and Groceries to Go (Please also see general Mercato FAQs for issues not specific to Groceries to Go) General Questions What is Mercato? Mercato is an o...
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Changing Your Account Password
How do I change the password on my account? This article will cover two methods for resetting your Mercato password: Resetting your password while logged in Resetting your password when you can't ...
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United Way of New York City’s Connect2Food Program
Frequently Asked Questions about the United Way of New York City’s Connect2Food Program (Please also see general Mercato FAQs for issues not specific to the Connect2Food Program) General Questio...
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Mercato Grocery program
Frequently Asked Questions about the Mercato Grocery Program (Please also see general Mercato FAQs for issues not specific to the Mercato Grocery Program) General Questions What is Mercato? Merc...
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Can I adjust my Membership?
Change Membership Type We are happy to see that you are actively using your Mercato Green Membership! Please click here to submit your request and a member of our team will adjust your membership ...
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Holiday Orders
Adding or Subtracting Weight to Your Turkey In order to allow our merchants to successfully fulfill hundreds of orders, we are unable to make any weight or quantity modifications to your order. Yo...
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Support Options and Customer Service
Our Customer Support team is always happy to assist you. We also offer a number of self-service options that allow you to solve your issue. Your Orders You can solve most issues with from (link)...
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How to place an order
Please follow these steps to place an order: 1. Visit Mercato 2. Click Sign-in on the top-right corner, then "click" the sign-up link to create an account 3. Enter your zip code 4. Choose a loca...
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Change Payment Debit or Credit Card
If you wish to update your payment method, please follow the following instructions: Go to Account Settings Select Payment Information Add your new card information before removing the old one ...