Sofia Posada

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Articles

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  • How to Place an Order Using Mercato Credits

    In this video, we walk through each step to easily place an order on Mercato, including:1. How to search for stores in your area on Mercato2. How to search specific items and add them to your cart3...

  • NYC Groceries to Go FAQs

    Frequently Asked Questions about Mercato and Groceries to Go (Please also see general Mercato FAQs for issues not specific to Groceries to Go)   General Questions   What is Mercato? Mercato is an o...

  • Holiday Orders

    Adding or Subtracting Weight to Your Turkey  In order to allow our merchants to successfully fulfill hundreds of orders, we are unable to make any weight or quantity modifications to your order. Yo...

  • Support Options and Customer Service

    Our Customer Support team is always happy to assist you. We also offer a number of self-service options that allow you to solve your issue.   Your Orders  You can solve most issues with from (link)...

  • Can I adjust my Membership?

    Change Membership Type  We are happy to see that you are actively using your Mercato Green Membership! Please click here to submit your request and a member of our team will adjust your membership ...

  • Change Payment Debit or Credit Card

    If you wish to update your payment method, please follow the following instructions:  Go to Account Settings Select Payment Information Add your new card information before removing the old one ...

  • How to place an order

    Please follow these steps to place an order: 1. Visit Mercato  2. Click Sign-in on the top-right corner, then "click" the sign-up link to create an account  3. Enter your zip code  4. Choose a loca...