Once you have placed your order: 

  1. Mercato will send you an Order Confirmation email to the email address on file with your delivery day, time, and an itemized receipt of everything you ordered. 

  2. We will authorize your card and place a Pending Authorization at checkout so that the merchants will be able to fulfill your order on your delivery day. 

  3. The store will fulfill your order and charge you for the exact amount of all the items/weights you received in your order. Once the store fulfills your order, we will send you a Final Bill email confirmation with an itemized receipt of everything you were charged for. 

  4. You can expect your delivery to arrive within the delivery window. The courier will call upon reaching your residence to notify you they have arrived. 

  5. Your Pending Authorization will drop off, usually within 3 business days.