In order to prevent lost merchandise, we ask that someone is present to receive your delivery or that a doorman/front-desk be willing to accept and hold the order for you. 

The couriers will call upon delivery so we ask that you do have your phone handy for any special instructions that may need to be given to the courier. 

If our courier is not able to deliver the order, specifically with orders that contain perishables that can be ruined by the heat, we will create a return delivery for your order to be taken back to the store until you are ready to receive the order.