Mercato Support
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Activity overview
Latest activity by Mercato Support-
Mercato Support created an article,
Will the free delivery promotion last forever?
Although no promotion code is required, free delivery is a limited time offer that will not last. Mercato reserves the right to cancel or modify this offer at any time.
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Mercato Support created an article,
Mercato Gourmet Giveaway Terms & Conditions
“MERCATO GOURMET GIVEAWAY” Sweepstakes Terms and Conditions VOTE FOR THE INDEPENDENT SPECIALTY FOOD STORES THAT YOU’D LIKE TO SEE FEAUTURED ON MERCATO.COM. OUR DIGITAL MARKETPLACE ENABLE FOO...
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Mercato Support created an article,
Does Mercato use cookies on the site?
Like many websites, ours uses "cookies" to make your shopping experience faster. A cookie is a piece of data stored on your computer's hard drive that allows the Mercato.com to identify you. Cookie...
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Mercato Support created an article,
Will my information be kept private?
When we ask you to enter private information, such as your credit card number, we encrypt it so that it can't be read by others. We use your information only to process orders, to provide an enhanc...
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Mercato Support created an article,
Why am I not receiving emails from Mercato?
If you are not receiving emails from Mercato, please check your "junk/spam" folder and make sure the email didn't get flagged.
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Mercato Support created an article,
Change the email on my Mercato account
At this time we are unable to change the email address on your account. We apologize for the inconvenience!
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Mercato Support created an article,
Was I charged for items canceled on my order?
You will not be charged for any items that were canceled by the merchant. Mercato will send a Final Bill email with an itemized receipt of everything you have been charged for once your order has b...
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Mercato Support created an article,
Authorization Charges. Why is mine higher?
The initial authorization on your account may be higher than the order subtotal. This authorization is higher to allow for any price adjustments that the merchant may need to process like item subs...
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Mercato Support created an article,
Can I get billed monthly versus annually?
Good question! Not at this time, but if you’re not satisfied with your Mercato Green membership we are happy to refund your membership fee, so there’s no risk to give it a try!
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Mercato Support created an article,
Change my card for my mercato account
You are able to add a different card to your Mercato account by going to your Account Settings, selecting Payment Information, and adding your preferred card’s information.