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  1. Help Center
  2. Orders
  3. Orders

Orders

  • How To Re-Order
  • How to Checkout
  • Add Notes to Order
  • How to Place an Order Using Mercato Credits
  • Why is the courier delivering my order requesting an ID?
  • What does the Mercato Service Fee cover?
  • Communicating With Your Courier
  • Can I return something if I'm not satisfied?
  • What payment options does Mercato support?
  • How do I place an order if the time I want is not available?
  • I have a damaged, missing, or expired item in my order.
  • Can I change my delivery address? (add apt. #, etc)
  • What is the minimum order amount?
  • How do I cancel part of my order?
  • Canceling my order
  • What happens to my cart if I leave before placing my order?
  • Add or remove items
  • How are items priced on Mercato compared to the local store?
  • Minimum orders
  • May I place orders from different stores at the same time?
  • What time do you accept orders and deliveries?
  • How can I place an order as a gift for someone?
  • I'm having issues with the website or app.
  • Missing / Damaged / Expired item
  • What to expect after placing an order?
  • Ordering from multiple stores at once
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