How do I change the password on my account?

This article will cover two methods for resetting your Mercato password:

1. Resetting your password while logged in
2. Resetting your password when you can't log in

1. Resetting Your Password While Logged In

If you're logged into your Mercato account but want to change your password, follow these steps:

1. Log into Your Mercato Account

   • Open Mercato.com and log into your account as usual.

2. Go to Your Account Settings

   • Click on your name in the top-right corner of the page to open the account settings.

3. Select "Change Password"

   • On the left-hand side of the settings page, click “Change Password”.

4. Enter Your Current Password and Confirm Your New Password

   • In the provided fields, enter your current password
   • Then, in the provided fields, enter your new password, then confirm it by typing it again in the third field.
   • Screenshot Example: 

5. Click "Change Your Password"

   • After entering and confirming your new password, click the “Change Your Password” button to save your changes.
   • Screenshot Example: 

Your password has now been successfully updated. You can now log in using your new password.

2. Resetting Your Password When You Can't Log In

If you're unable to log into your account and need to reset your password, follow these steps:

1. Request a Password Reset

   • On the Mercato login page, click “Forgot Password?”.
   • Enter the email address associated with your account and submit the request.

2. Check Your Email for the Reset Link

   • You will receive a password reset email. Check your inbox for an email from Mercato with the subject line “Reset Your Password.”

3. Click the Password Reset Link

   • Open the email and click on the password reset link. This will redirect you to a page where you can create a new password.

4. Enter and Confirm Your New Password

   • On the password reset page, enter your new password and confirm it in the second field.

5. Click "Update Password"

   • Once you've entered your new password, click the “Update Password” button to save your new password.

Your password is now reset, and you can log in using your new password.

By following these steps, you can easily reset your password whether you're logged in or unable to log in.

If you need additional assistance or you still having trouble logging into your account, please contact Customer Support.