Follow these quick steps! 

1. On our website: 
2. Login to your account. 
3. Select Account from the dropdown menu under your name in the upper right corner. 
4. Look for “VIP Options” on the left side of your screen. 
5. Select “Mercato Green”

Select “End Membership”

Select “Cancel my benefits”

Cancel within our App

The option for you to "manage subscription" is available in your account. Please log into your Mercato account to visit "VIP Options". 

Refunds

• In your first Subscription year, you may cancel your Subscription within the first 30 calendar days of the Subscription period and receive a refund of the Subscription Fee you paid, minus the cost of any specific Subscription promotion
•  If you cancel at any other time, you will not receive a refund, but you can continue to enjoy the benefits of the Subscription through the end of your billing period.

How to Reach Customer Support

• If you'd like to chat with a live agent, visit this link, and click on the chat icon in the lower right-hand corner, we will be happy to help!
• If you'd like to submit a support ticket, follow this link: Submit a request
• Our email is help@mercato.com 
• Our phone number is (855) 966-2725 

Business hours: 9:00 AM to 9:00 PM EST (Mon - Sat)