Our Customer Support team is always happy to assist you. We also offer a number of self-service options that allow you to solve your issue.

Your Orders 

You can solve most issues with from (link) for example: 

• View, edit, or cancel orders.
• Track a package.
• Start a return or replacement process.

Our most popular Help topics 

• How to place an order
• Adding delivery instructions
• Cancel my membership or trial membership 
• Missing/Damaged/Expired Items 

How to Reach Customer Support 

• If you'd like to chat with a live agent, visit this link, and click on the chat icon in the lower right hand corner, we will be happy to help!
• If you'd like to submit a support ticket, follow this link: Submit a request
• Our email is help@mercato.com 
• Our phone number is (855) 966-2725 

Business hours: 9:00 AM PST to 9:00 PM EST