Our Customer Support team is always happy to assist you. We also offer a number of self-service options that allow you to solve your issue.
You can solve most issues with from (link) for example:
- View, edit, or cancel orders.
- Track a package.
- Start a return or replacement process.
Our most popular Help topics
- How to place an order
- Adding delivery instructions
- Cancel my membership or trial membership
- Missing/Damaged/Expired Items
How to Reach Customer Support
- If you'd like to chat with a live agent, visit this link, and click on the chat icon in the lower right hand corner, we will be happy to help!
- If you'd like to submit a support ticket, follow this link: Submit a request
- Our email is firstname.lastname@example.org
- Our phone number is (855) 966-2725
Business hours: 9:00 AM PST to 9:00 PM EST